Support

Hear Flat Support

Installation, licensing, and download help for Hear Flat by The Black Boxx.

Installation

Use the Windows installer for the normal setup. It installs the VST3 to the standard system plugin folder and places documents under BlackBoxx/Hear-Flat.

C:\Program Files\Common Files\VST3\Hear Flat.vst3

Manual Install

If you prefer to install manually, download the ZIP and copy the VST3 bundle to your VST3 folder.

Download the VST3 ZIP

Tutorial

Use the full online tutorial for a step-by-step calibration walkthrough. The Windows installer also places the editable HearFlat Tutorial DOCX locally with the manual, readme, and license files under BlackBoxx/Hear-Flat.

Open the full tutorial

License Activation

After purchase, your license key is delivered by email. Open Hear Flat in your DAW, choose the unlock option, then enter the purchase email and license key. If you lose the key, use the recovery link above to generate a replacement.

What To Include

When contacting support, include your purchase email, license key last four characters, Windows version, DAW name, and a short description of the issue.